Virtualization Modernization for a Nationwide Government Insurance Body - silvereye
Virtualization Modernization for a Nationwide Government Insurance Body
Executive Summary
A large government-owned insurance organization needed a modern virtualization environment that could scale nationwide but their existing. Dell Unity storage wasn’t officially supported on Red Hat OpenShift Virtualization. We engineered a custom architecture that allowed. OpenShift Virtualization to run seamlessly with Dell Unity storage, designing and validating the configuration to ensure consistent performance and reliability across their landscape. What was considered “not supported” became fully operational.This OpenShift Virtualization–based solution now powers 300+ virtual machines across multiple regions in India, with unified management and monitoring ensuring smooth operations and zero downtime. Silvereye transformed a critical compatibility challenge into a reliable, nation-wide virtualization environment — demonstrating our ability to achieve outcomes once thought impossible.
Client Background and Challenges
The client is a nationwide health and social insurance authority managing hospitals, employee data, and public service applications. Reliability is essential for their operations — any interruption can affect service delivery at a national scale. To support growing demand, they required a modern, flexible, and centrally managed virtualization platform.The client wanted to move to a container-native virtualization environment but faced two major constraints:
- Their current storage platform was not officially supported on the new virtualization stack
- The organization handled 300+ workloads that could not afford downtime or service disruption
- Replacing storage would increase cost, complexity, and deployment timelines. A solution was needed that ensured stability, performance, and continuity without interrupting services.
Our Approach and Solution
Tech Mahindra partnered with the client to address cybersecurity issues and streamline operations through a hybrid MSSP model by combining skilled resources, automation, and governance. Key actions included:
People Enablement
The transition team was onboarded within one week, thanks to the hybrid MSSP model, which ensured a cost-effective deployment of skilled resources.
Process Optimization
Implemented a three-tier governance structure and ensured a smooth SOC (Security Operations Center) transition with zero escalations; log tuning reduced alarms by 30%.
Business and Community Impact
- 0% additional storage cost — existing Dell Unity storage used successfully in production
- Zero downtime during migration and post-go-live operations
- 300+ VMs consolidated and managed under a single virtualized platform
- Centralized monitoring and control across nationwide workloads
- No hardware replacement required, avoiding capital expenditure and procurement delays
- Higher reliability and performance vs. the legacy virtualization setup
- Scalable foundation for upcoming applications and IT growth